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​Accessibility Statement

Effective Date: 01/18/2026

Last Updated: 01/18/2026

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Our Commitment to Accessibility

Maison Emelle is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users. While we strive to meet accessibility standards, we recognize that accessibility is an ongoing effort and that no website can be guaranteed to be fully accessible to every user in every circumstance.

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Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

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Accessibility Features

We have implemented the following features to improve accessibility on our website:

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Navigation and Structure

  • Clear and consistent navigation throughout the site

  • Logical heading structure for screen reader users

  • Descriptive page titles

  • Skip navigation links to main content

  • Keyboard-accessible navigation menus

 

Visual Design

  • Sufficient color contrast between text and background

  • Text that can be resized up to 200% without loss of functionality

  • Visual focus indicators for keyboard navigation

  • No content that flashes more than three times per second

 

Content

  • Alternative text for images and graphics

  • Descriptive link text that makes sense out of context

  • Clear and simple language where possible

  • Forms with properly associated labels and error messages

 

Multimedia

  • Captions and transcripts for audio and video content (when applicable)

  • Audio controls that don't play automatically

 

Technical Standards

  • Semantic HTML markup

  • ARIA (Accessible Rich Internet Applications) labels where appropriate

  • Responsive design that works across different devices and screen sizes

  • Compatible with assistive technologies such as screen readers

 

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (such as JAWS, NVDA, and VoiceOver)

  • Screen magnification software

  • Speech recognition software

  • Keyboard-only navigation

 

We test our website using common browsers including Chrome, Firefox, Safari, and Edge, in combination with assistive technologies. Our accessibility reviews may include a combination of automated testing tools and manual evaluation using assistive technologies.

 

Feedback and Contact Information

If you are unable to access any content or functionality on our website, we will make reasonable efforts to provide the information or service in an alternative accessible format upon request. We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

 

Contact Methods:

 

When contacting us about accessibility, please include:

  • The web page or content you're trying to access

  • A description of the problem or barrier you encountered

  • The assistive technology you're using (if applicable)

  • Your contact information so we can follow up with you

 

We aim to respond to accessibility feedback within 3-5 business days and will work with you to provide the information or service you need in an accessible format.

 

Formal Complaints

If you wish to file a formal complaint about our website's accessibility, you may do so by contacting us using the information above. We take all complaints seriously and will investigate and respond appropriately.

 

While we hope to resolve all concerns directly with you, you also have the right to file a complaint with the appropriate regulatory authority if you believe our website does not meet accessibility requirements.

 

Third-Party Content

Occasionally, we may link to or embed content from third-party websites or services. We cannot guarantee the accessibility of content on external sites, as we do not control those resources. However, we strive to only reference and partner with organizations that share our commitment to accessibility.

 

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to:

  • Regularly reviewing and testing our website for accessibility

  • Training our team on accessibility best practices

  • Incorporating accessibility into our design and development processes

  • Staying current with evolving accessibility standards and guidelines

  • Seeking input from users with disabilities to improve our accessibility

 

Updates to This Statement

We will update this accessibility statement as we make improvements to our website and as standards and best practices evolve. We encourage you to check this page periodically for updates.

 

Additional Resources

For more information about web accessibility, you may find these resources helpful:

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